First Class: 2-5 business days 
Priority: 1-3 business days
Express: 1-2 business days

International orders- shipping is estimated 10-20 business days (depending on your customs)

We are not responsible for lost packages or the time it takes once the package is shipped.   If you need a refund for a lost package you will need to contact your post office and open a claim.

Due to the hygienic nature of underwear and all items are personalized, The Cheeky Boutique DOES NOT accept returns or exchanges.

Do not place your personalized panty in the washing machine, hand wash in cold water with mild detergent. Never use a washing machine detergent, Woolite, or any product containing bleach.

We will send care instructions with your package as well.

Do not place your personalized panty in the dryer. Lay flat too dry. Throwing your panties in the dryer is a big NO-NO. The heat from the dryer will ruin your personalization. 

All personalized panties are tested to ensure all letters are securely attached prior to being packaged and shipped. If for some reason a letter has been lifted while in your possession you can turn the panty inside out, place a t-shirt over the panty and iron over that area.